What is OccuHelp?

OccuHelp is a comprehensive workplace health management software platform designed to help organizations prevent injuries, reduce health risks, and improve occupational health outcomes. Our solution combines incident tracking, risk assessment, analytics, and preventive action planning in one integrated system.

What features does OccuHelp offer?

OccuHelp is designed to be an all in one solution for occupational health management. We've organized our tools into four main categories:

  • Risk Analysis & Assessment
  • Injury Prevention Tools
  • Workplace Medical Record Keeping
  • Occupational Health Operations

Each category has several features within it. To learn more go to the Services Page.

Which industries does OccuHelp serve?

OccuHelp serves a wide range of industries, including but not limited to:

  • Manufacturing
  • Construction
  • Healthcare
  • Transportation and logistics
  • Energy and utilities

Our platform is flexible and can be customized to meet the specific needs of different industries and organizations.

How much does OccuHelp cost?

Our pricing is structured to allow for both bulk pricing and prorated rates as your subscription needs change.

In order for us to provide you with an accurate price estimate, we've built a pricing tool into our website. See the Pricing Page to estimate your costs.

Do you offer a free trial?

No, currently we do not offer a free trial due to the extensive set up and customization required. To assess if our software meets your needs, schedule a demo with us and we'll be happy to answer any questions you might have.

To set up a demo, please contact us.

Are there any long-term contracts?

Yes, our standard contract is 12-months. This ensures a stable and predictable cost structure for our clients and allows us to provide ongoing support.

How long does it take to implement OccuHelp?

Implementation time varies depending on the size of your organization, the complexity of your requirements, and the level of customization needed. Typically, basic implementation can be completed in 2-4 weeks, while more complex implementations may take 6-8 weeks.

Our implementation team works closely with you to establish a timeline and ensure a smooth transition to OccuHelp.

Can OccuHelp integrate with our existing systems?

Yes, OccuHelp is designed to integrate with a wide range of business systems, including:

  • HR management systems
  • ERP systems
  • Time and attendance systems
  • Learning management systems
  • Business intelligence tools

We offer standard integrations with popular platforms and can develop custom integrations for specific needs. Our API also allows for flexible connectivity with your existing technology stack.

What kind of training do you provide?

We provide comprehensive training to ensure your team can effectively use OccuHelp. Our training options include:

  • Live online training sessions
  • On-site training (for enterprise clients)
  • Self-paced video tutorials
  • Detailed documentation and user guides
  • Admin-specific training

Training is included in our implementation process, and additional training sessions can be arranged as needed.

What kind of support does OccuHelp provide?

We offer multiple levels of support to ensure you get the assistance you need:

  • Standard Support: Email and ticket-based support with response times within 24 hours, available Monday-Friday
  • Premium Support: Priority email and phone support with response times within 4 hours, available Monday-Friday
  • Enterprise Support: 24/7 support with dedicated account manager and response times within 2 hours

All clients have access to our knowledge base, user guides, and video tutorials.

How do I report an issue or request a feature?

You can report issues or request features through several channels:

  • Through the in-app support portal
  • By emailing support@occuhelp.com
  • By contacting your account manager (for enterprise clients)

We prioritize feature requests based on client feedback and include them in our regular product updates.

How often is OccuHelp updated?

We release updates on a regular schedule:

  • Minor updates and bug fixes: Every 2-4 weeks
  • Feature enhancements: Quarterly
  • Major version releases: Annually

Updates are deployed automatically with minimal disruption to your operations. For major updates, we provide advance notice and documentation on new features.